Data deletion
You can remove MackOps's access to your accounts and have your data deleted at any time. Here's how.
Disconnect a social account
Inside MackOps
Open the client or account settings, choose the connected account, and select Disconnect. We delete the access token immediately and stop all scheduled posts to that account.
From Facebook or Instagram
- In Facebook, go to Settings & privacy → Settings → Business integrations.
- Find MackOps (listed as “Makacek Media Portal” during early access) and select Remove.
- When Meta notifies us, we delete the token and the account details we received from Meta.
From Google, YouTube, TikTok or LinkedIn
Revoke access in the platform's connected-apps settings (for Google: myaccount.google.com/permissions). We delete the token as soon as we detect the revocation.
Delete all your data
Email tomas@makacekmedia.com with the subject “Data deletion request” from the email on your account (or the email you used for the waitlist). Tell us whether you want everything deleted or just a connected account.
We confirm the request within 2 business days and complete it within 30 days. That covers your account, your team's access, business data, media stored by MackOps and platform tokens. Backups roll off within a further 30 days. We keep only what the law requires us to, such as invoices we issued to you.
If a business sent you a message through MackOps
If you received a text, email or approval link from a contractor or agency using MackOps, that business controls your information. Ask them to delete it, or email us and we'll pass the request on and confirm when it's done.